Covid-19 Latest Guidelines for Pet Owners

In response to the latest government guidelines and instructions form the Royal College of Veterinary Surgeons we must temporarily postpone our provision of routine preventative health care and focus on health issues and emergencies, and do so in a way that minimises face-to-face contact. Therefore, until further notice we shall only carry out:


Potential Emergencies Requiring Prompt Assessment

If any of the below apply to your pet call 01620 822262 IMMEDIATELY

  • Breathing difficulties
  • Open wound injuries
  • Trauma (e.g. car accidents)
  • Male cats struggling in the litter tray to pass urine
  • Rabbits neglecting food
  • Swallowing hazards e.g. toys/ clothes etc
  • Ingestion of poison/harmful substances
  • Significant eye problems
  • Vomiting or diarrhoea especially if your pet appears quiet or depressed or if it is going on for a long time (more than 24 hours)
  • Swollen abdomen or retching (especially large dogs)
  • Ongoing loss of thirst or ongoing loss of appetite
  • Struggling to give birth
  • Seizuring/fitting
  • Collapse

If the advice is to come into practice we will carry out Safe Distance Consulting.  Please follow the advice here


Examples of Some of the Health Issues that can be Assessed Via Video/Telephone Consultations

  • Repeat medication health checks
  • New lumps, bumps or rashes
  • Minor ear & eye complaints
  • Prolonged coughing or intermittent retching


Preventative Health Care that all Vets in the UK have been Instructed to Postpone

  • Puppy and Kitten initial vaccination course
  • Annual booster vaccinations and health checks
  • Equine vaccinations
  • Neutering
  • Health Checks
  • Adolescent Assessments
  • Dental procedures and dental clinics
  • Weight clinics
  • Behaviour clinics
  • Nail clipping


Your Questions Answered

  1. I am concerned about my pet’s health in general but I do not think it is an emergency?

To respect social distancing rules, we are replacing our standard consultation service with video and telephone consultations. Please contact the practice to arrange an appointment.

  1. Can I bring my pet in for an INITIAL VACCINATION COURSE?

A vaccination is not deemed as an emergency and we will not be offering initial vaccination courses. If you have a puppy, we strongly recommend that they are kept inside and not exposed to other dogs. You should book a vaccination course as soon as possible after normal service resumes.

We will review this and provide a further update if the government extends the initial three weeks of enhanced measures to slow the spread of the virus.

  1. Can I bring my pet in for its ANNUAL VACCINATION BOOSTER?

We can postpone this vaccine for up to 6 months after the due date without requiring a restart. In these exceptional times we ask that you delay the booster until up to a maximum 6 months after the due date.

  1. Can I bring in my pet for a HEALTH CHECK?

Not at this moment in time because this is not deemed critical. However, depending on availability, we may be able to conduct a health check via a video or telephone consultation. Please ask the practice for further information.

  1. Can I bring my pet in for NAIL CLIPS? Or to have their ANAL GLANDS expressed?

This should be postponed if your pet is not in any danger of feeling discomfort. If you are uncertain whether this is the case please arrange a video consultation or telephone consultation with the vet or the nurse.

  1. How can I get my FLEA, WORM, TICK and FLYSTRIKE treatments?

It is important that you continue to give your pet the appropriate treatments. Please call the surgery and we will discuss options for safe collection whilst maintaining Social Distancing.

  1. How can I get REPEAT MEDICATIONS and FOOD?

It is important that you continue to give your pet the appropriate food and medication.  Please call the surgery and we will discuss options for safe collection whilst maintaining Social Distancing.

  1. Can my pet still have ELECTIVE OPERATIONS such as Neutering and Lumps removals?

These operations are not deemed to be critical during these extraordinary times and we therefore ask that you postpone these procedures until government guidelines on social distancing change.

  1. What about ULTRASOUNDS and BLOOD TESTS?

Please call the surgery and we will determine if these are urgent.  If so we will explain our procedures for Safe Distance Consultations at this time.

  1. What if you have a different question?

Please call us directly:

Haddington – 01620 822262
Musselburgh – 0131 665 3343
North Berwick – 01620 894471
Prestonpans – 01875 814772