GDPR

HOW WE COMMUNICATE WITH YOU

 

 

 

With the new General Data Protection Regulation (GDPR) coming into force on 25th May 2018, we need to ensure that you are happy with the ways in which we communicate with you. We have different categories of information so you can be specific about what you would like us to send you, and how you would like to receive it.

 

After the 25th May we shall continue to send you the following reminders and information below, based on your existing preferences.

 

1

  • Appointment Reminders
  • Vaccine Reminders
  • Health Check Reminders
  • Treatment Reminders
  • Important Changes to Veterinary Care Provision
  • Reviews and Surveys

We deem these categories as

‘LEGITIMATE BUSINESS INTEREST’

This means that we believe these are critical for us to provide you and your pet with the best possible health care service

 

After 25th May you will only receive the information below if you choose to Opt-in

 

2

  • Pet Care Advice
  • Other Practice Information
  • Offers and Savings

IF YOU OPT-IN BELOW

We’ll send you advice relevant to your pet’s health condition, age and species, practice information and offers for you

If we don't hear from you

You will no longer receive pet health care advice, practice information or savings and offers.

But you can opt in again at any time by calling the surgery, or the reception team will ask you when you next visit.

What if I want to change my preferences?

  • You can contact the reception team in person or on 01620 822262 to change your preferences at any time
  • Or to unsubscribe from emails click the ‘unsubscribe’ button in any of our emails

How will we contact you?

  • Appointment Reminders are available by Text only
  • For all other communications you can choose from Text, Email, Post, or a combination of all three
  • Or you can choose not to be contacted at all

FOR MORE INFORMATION CALL

01620 822262

 

Links Veterinary Group

Alderston Field, Haldane Avenue, Haddington, EH41 3NQ

01620 822262  www.linksvet.co.uk