Privacy Policy


Links Vet Group is aware of the need to address Internet privacy issues and we believe you should be aware of how we intend to treat any information about you that we might receive on the Internet as a result of your visit to the Site.

Information About On-Line Visitors
You can visit our website without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors. In general, we gather information about users of the Site collectively in order to determine, for example, which areas users access more frequently. This information helps us to determine what is most beneficial for our users, and how we can continually create a better overall experience for our users by improving the content of the Site.

There are times however, when we may need information from you, such as your name and address. Customarily, the personal information Links Vet Group obtains is used only to respond to enquiries and orders. We may also ask you to voluntarily provide us with information for market research such as, your interests, demographics, and experience of the area. Links Vet Group does not sell or pass information such as email addresses to third parties.

There is a technology called "cookies" which is an element of data that a Web site can send to your browser which may then store on your system. Some Site pages use cookies so that we can better serve you when you return to our Site. You can set your browser to notify you when you receive a cookie, giving the chance to decide whether to accept it.

Web Site Links
This website contains links to other Web sites, which we believe will be of interest to visitors. While we try to link only to sites that share its high standards and respect for privacy, Links Vet Group cannot take responsibility for the content or the privacy practices employed by other sites.

Placing Orders via the Links Vet Group online shop operated by Vetlink
With respect to Customer’s personal data (and where the Customer is a body corporate, personal data of the Customer’s members, officers, employees, contractors and representatives), the Company may:
(i) collect such data;
(ii) process and use such data for sales and financial administration and analysis, provision of sales and other support, promotion, marketing, risk assessment, and credit checking;
(iii) contact Customer (by mail, telephone, fax or email) about other similar products and services offered by Company and its affiliates which Company believes will be of interest to Customer;
(v) communicate such data to other suppliers and manufacturers of the Company involved in the UK supply chain, who will utilise such data to enable them to pay rebates and to help strengthen the business relationship between manufacturers, wholesalers, veterinary practices and pharmacists;
(v) for Customers belonging to a buying group, communicate such data to the specific buying group to enable it to act on Customer’s behalf according to the terms of Customer’s buying group arrangements; and (vi) transfer, process and store such data at a destination outside the European Economic Area where it may be processed by staff of the Company, its affiliates and/or its suppliers for the purposes of (ii) to (v) above.
Customers who do not wish us to process personal data for marketing purposes (as set out in (ii) and (iii) above) or who wish to amend or update their personal information should write to the Company’s Data Protection Officer at the Company’s address. Please be aware that Company must hold certain relevant personal data to enable the Company and/or the third parties mentioned above to provide such services, or for other statutory requirements.

The Company will at all times comply with the Data Protection Act 1998 and any subsequent regulations relating to the protection of your personal data. The Company undertakes to ensure that appropriate technical and organisational measures are adopted by Company against unauthorised or unlawful processing of personal data and against accidental loss or destruction, or misuse of, or damage to personal data. Company will use Customer personal data solely as set out in these Terms and Conditions.